Accident repair in Birmingham, done properly.
Had a knock in or around Birmingham? MSL Customs repairs everything from a scuffed bumper to serious collision damage, all to manufacturer standard, and we handle the insurance claim at the same time so you've only got one number to ring.
We're based in the Old BSA Building on Armoury Road in Small Heath, minutes from the A45 and Birmingham city centre. Whether your car is driveable or needs recovering, we'll assess it quickly, give you a realistic timeline, and put it back to factory condition with paint matched in-house.
Because we deal with the insurers for you, fault or non-fault, you get one point of contact from the first call to handing your keys back, with a courtesy car arranged where you're entitled to one. And it's your right to choose us as your repairer, whatever your insurer suggests.
Drivers rate us, and we've dealt with every major insurer.
The reassurance a claimant needs and the standard an insurer signs off. Same workshop, same guarantee.
“Got hit by a truck. MSL took care of the claim, sorted a like-for-like rental, and I couldn't tell it had ever been damaged.”
“Hit by a lorry. They handled everything, arranged a courtesy car within 24 hours, and I was paid out within a week.”
“They dealt with the whole claim, even the third party direct. Took all the hassle out of it.”
- Admiral
- Aviva
- AXA
- Allianz
- LV=
- Zurich
- Tesco Bank
- Swiftcover
Accident repair Birmingham, answered.
Where in Birmingham are you based?
We're in the Old BSA Building, 1 Armoury Road, Birmingham B11 2PP, in Small Heath, close to the A45 and city centre. Easy to reach from across the city and the West Midlands.
Do you handle the insurance claim too?
Yes. We manage the whole claim alongside the repair, fault or non-fault, so you don't have to chase insurers or sit on hold.
Can I choose MSL even if my insurer suggests another garage?
Yes. Your insurer cannot insist, so the choice of repairer is yours. Just tell your insurer you want MSL Customs, or let us have that conversation for you.
Will I get a courtesy car?
Where you're entitled to one, yes. On a non-fault claim you're entitled to a like-for-like courtesy car while yours is repaired.
From your reg to a real quote, fast.
Four quick steps and we'll come back to you, usually the same day. No pushy follow-ups, and your details stay with us.
- 1 Pop in your regWe look up the make, colour and year.
- 2 Tell us what's upThe damage or work, in a line or two.
- 3 Add a few photosSnap it from your phone, any angle.
- 4 Leave your numberAnd get a real figure, usually same day.
Come and see us in Birmingham.
Drop the car in, or just call and we'll come to you. We're in the Old BSA Building in Small Heath, minutes from the A45 and city centre.
- Address Old BSA Building, 1 Armoury Road, Birmingham B11 2PP
- Opening hours Monday to Friday, 9am to 5pm. Saturday by appointment.
- Phone 0121 766 6669
- Email info@mslcustoms.com